SOLUTION & SERVICES
The rapid adoption of smart mobile devices for content browsing and increasingly, commerce transactions, and the use of social media to seek
and express opinions in almost real time pose new challenges to businesses that offer online shopping. How does one engage effectively with
consumers who are asking for advice on what to buy from complete strangers on social networking sites? How does one respond to the power of
search engines and online comparison tools? Businesses offering online shopping face these and a plethora of equally daunting challenges that
they must overcome to get more consumers to see, try, and buy their offerings. In our experience, we have seen the following to be the most frequent
challenges that online businesses currently grapple with:
• Customer acquisition cost
• Unpredictable customer loyalties
• Spikes in site traffic
• Multichannel buying (online, mobile, call center, stores)
• Buying behaviour of customers
• Flexibility in defining and launching new products, pricing and packaging
• Delivering consistent but personalized user experiences
• Safe and secure online payment systems
• Integration of various systems
We guide our customers on choosing the most appropriate platform that best fulfils their requirements.
• Your one stop e-commerce technology and services provider
• Undertake turnkey e-commerce engagements
• Choice of world-class e-commerce platforms
• Delivery of high quality B2B and B2C e-commerce solutions, in short time-to-market, leveraging Sonata's Business-in-a-Box (open source e-commerce platform)
• Extend your store front to mobile devices, integrate to social media, leverage Business Intelligence and Analytics and build
• Customized solutions to increase sales, analyse consumer behaviour and spending patterns.
• End-to-end services IT services: application development, customization, payment gateway integration, testing, training, deployment, maintenance, migration and support.